Last Updated: October 6, 2025

At Rosetna, we don’t just deliver flowers — we deliver moments, emotions, and stories wrapped in beauty. By using our website, you agree to the following terms designed to ensure a smooth, respectful, and heartfelt experience.

1. Acceptance of Terms

By browsing Rosetna.com or placing an order, you implicitly agree to these terms. We believe in clarity, mutual respect, and a commitment to quality at every step.

2. Products & Arrangements

  • All arrangements are handcrafted with care and may vary slightly from the images due to seasonal availability and the natural uniqueness of flowers.
  • Prices may be updated, but we honor the price shown at the time of order confirmation.
  • Some products may be limited based on season or stock availability.

3. Orders & Payment

  • Orders are confirmed only after successful payment through the available methods on our website.
  • We use secure payment gateways to protect your privacy and ensure safe transactions.
  • Rosetna reserves the right to cancel any order due to technical errors or product unavailability.

4. Delivery

  • We deliver to all regions across Jordan — from city centers to quiet villages.
  • Delivery times vary by location and are confirmed after order placement.
  • Please ensure accurate delivery details to help us deliver your gift on time and to the right place.

5. Cancellation & Refunds

  • Orders may be cancelled within one hour of confirmation, provided preparation has not begun.
  • Once preparation starts, cancellations are not possible due to the sensitive and personalized nature of our products.
  • If an error occurs on our part, we commit to a suitable replacement or compensation.

6. Privacy

We respect your privacy as we respect the beauty of a rose. Your information is used solely to fulfill your order and enhance your experience. We do not share your data with third parties.

7. Intellectual Property

All content on Rosetna.com — including images, descriptions, designs, and ideas — is part of our brand identity and may not be used without prior written permission.

8. Support & Communication

We’re here to serve you with love. For any inquiries or assistance, please contact us via:

For inquiries, please contact us at:
📧 support@rosetna.com
+962785158271

9. Updates to Terms

We may update these terms from time to time as our services evolve. Any changes will be posted on this page, and continued use of the site implies acceptance of the updated terms.