Last Updated: October 6, 2025]
At Rosetna, your privacy is as precious to us as the emotions we deliver with every bouquet. We are committed to protecting your personal data with care, transparency, and respect. This policy outlines how we collect, use, and safeguard your information — and the rights you hold.
1. Information We Collect
When you visit our website or place an order, we may collect:
- Full name
- Email address
- Phone number
- Shipping address
- Payment details (e.g., card info, visa, local gateways)
- Device and browser data (IP address, device type, timestamps)
2. How We Use Your Information
We use your data to:
- Process and deliver your orders with precision and care
- Communicate with you regarding your order, inquiries, or promotions
- Personalize your shopping experience
- Send updates or offers (only with your consent)
- Prevent fraud and ensure the security of our website
3. Who Has Access to Your Data
- Only authorized Rosetna team members
- Trusted service partners (e.g., delivery providers, payment processors)
- We never sell or rent your data to third parties — ever
4. Cookies
We use cookies to improve your browsing experience and monitor site performance. You may disable cookies anytime via your browser settings.
5. Data Security
Your data is protected with:
- SSL encryption
- Secure servers
- Firewall systems Access is strictly limited and regularly audited.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent to processing
- Request a copy of your data You may contact us anytime at: 📧 support@rosetna.com
7. Data Retention
We retain your data as long as your account is active or as required by legal, operational, or business needs.
8. Policy Updates
We may update this policy from time to time. All changes will be posted here with the revised date.
9. Contact Us
For any questions about this policy or your personal data, please reach out to:
📧 support@rosetna.com