1. Can I return the product or get a refund?

Your satisfaction matters to us! Since our products (such as flowers and sweets) are perishable, returns are not accepted after delivery.
However, if your order arrives damaged or incorrect, please contact us within 6 hour of receiving it, and we’ll make it right for you.

2. Do you deliver to all areas in Jordan?

Yes, we deliver to all cities and regions across Jordan. Delivery is usually done the same day or the next day depending on your location and the time of your order.

3. Can I customize the bouquet or gift?

Absolutely! You can choose the flower types, colors, and even add extras like a cake, teddy bear, or greeting card. Just let us know your preferences in the order notes or contact us via WhatsApp.

4. What payment methods do you accept?

We accept cash on delivery, as well as online payments through Visa, MasterCard, and popular e-wallets available in Jordan.